Q1. How to place an order?

A1. Negotiating your inquiry details with our factory international salesmanager Mr.try, checked and confirmed your order PI, pay the order deposite(30% of the order total amount), factory finicial department confirmed the deposite accept, factory start your order manufacture, after 25-30days prepare your goods already, pay the order balance then your order can be shipped.

Q2. Can I cancel my order?

A2. Of course before the order PI checked and confirmed it free for u.

Q3. What payments do you accept?

A3. PayPal, Visa, Mastercard, Apple Pay, Google Pay.

Q4. Is my payment safe?

A4. SSL encrypted checkout, all personal and payment info are fully protected.

Q5. How long for delivery?

A5. 20–25 business days worldwide, slight delay may occur due to customs.

Q6. How to track my package?

A6. Tracking number will be sent to your email after shipment.

Q7. Do I need to pay customs tax?

A7. Any import duty or customs fee is borne by the buyer according to local policy.

Q8. What’s your return policy?

A8. 30-day return for unused items in original package. Buyer pays return shipping.

Q9. How to contact support?

A9. Email or online chat, we reply within 12–24 working hours.