Our Service

Before you purchase one of Bridgehead brand products, we would make sure you get the most out of the products you have chosen. That's why we offer these pre-sales services, only aim to help you make the proper product selection in terms of size, specifications and application.

Once you choose Bridgehead brand product, we will try the best to provide you with considerate in-sales services.

Perfect after-sales service system will increase customer satisfaction and consolidate our relationship with customers, customer satisfaction and thoughtful after-sales service, will bring us more corporate honor and more business development

1. 7*24 hours’ service online available, ready to answer your concerns all the time.

2. Experienced advice could be given according to your local market situation for your perfect choice of product.

3. Professional Engineer provides you with meticulous drawing for those customer tailored products.

1. Make sure all customers’ orders to be arranged in time.

2. Give feedback about the progress of goods.

3. Supervise packing condition to be standard to meet customers’ requests.

4. Cooperate with shipping forwarder on goods’ delivery.

5. Send all original invoices by DHL asap.

1. Provide timely help and support during the use of the product.

2. So that customers can contact and feedback problems in time, so that we can follow up in time.

3. Timely follow-up and handling of a series of feedback problems, response measures and rectification for packing problems.

4. For those products during warranty period, ensure that all spare parts to be provided with no delay.

5. 24 hours’ online technical support.

After-sales service plays a key role in strengthening the bond between suppliers and customers.