Q: Are you factory?
A: Yes, professional workwear manufacturer. OEM & ODM available.
Q: Can I customize logo, color & fabric?
A: Yes. Embroidery, printing, heat-transfer logo. Custom color & fabric supported.
Q: What is MOQ?
A: Low MOQ for stock. Custom order: 100-500 pcs per color.
Q: Can I get samples?
A: Yes. Sample cost refundable on bulk order. Sample lead time: 3-7 working days.
Q: Available fabrics?
A: Cotton, TC, CVC, canvas, anti-static, flame-retardant, hi-vis reflective, water-repellent.
Q: Do you have certificates?
A: CE, EN ISO 20471, EN11612, OEKO-TEX & test reports on request.
Q: Size options?
A: EU / US size, accept your custom size chart.
Q: Bulk lead time?
A: 15-35 working days after deposit & pre-sample approval. Depends on qty & style.
Q: Payment terms?
A: T/T, Sight L/C. 30% deposit, balance before shipment.
Q: Packing customization?
A: 1pc/polybag, export carton. Custom hang tag, care label & carton printing OK.
Q: Trade terms?
A: FOB, CIF, CFR, DDP. Quote per your destination port.
Q: Shipping arrangement?
A: We arrange shipping, or use your own forwarder.
Q: Clearance documents?
A: Commercial invoice, packing list, B/L provided.
Q: Pre-production sample?
A: Yes. Mass production after your sample approval.
Q: Quality control?
A: In-line inspection during production, final QC before shipment.
Q: After-sales for quality problem?
A: Send photos/videos within 7 days upon receipt. Solutions: rework, replacement or compensation.
Q: Mixed styles order?
A: Accept mixed styles, each style meets its MOQ.
Q: Quotation validity?
A: Valid for 30 days, subject to raw material fluctuation.
