Q1: Can I get free sample?
A1: Generally we don't provide free sample, but we can return sample cost when the buyer place the bulk order.

Q2: What is delivery time if we place an order?
A2: It’s depends on the order quantities. Usually, we can deliver goods within 3 -5 working days for small orders. For bulk
order, let's confirm when you place official order.

Q3: What’s your payment and delivery terms?
A3: Payment terms: By T/T, 30% for deposit, and balance all before shipment. For small amount, we also accept payment via PayPal.

Q4: What company will be used for making the shipments? DHL? UPS or others?
A4: Normally, we ship our battery via DHL, UPS and FedEx.

Q5: What is your package looks like? Can I have the customized package?
A5: We have factory's current standard package, customized print logo shall be complied to buyer's requirements, and the extra charges will be borne by the buyers, for more details, please contact us.

Q6: Are your factory or trading company?
A6: We are professional battery manufacturer with our own factory and brand. We provide all kinds of OEM/ODM services for clients all around the world.
Q7: Where are your company's major markets?
A7: Our company focus on high quality batteries in North America, Europe, Korea and Japan markets.