Q1: What are the specifications and materials of the electric grill?
A1: This electric grill adopts stainless steel + high-temperature resistant plastic, with dual voltage 220V (customizable). It supports smokeless indoor/outdoor barbecuing.
Q2: What's the MOQ of this electric grill?
A2: The standard MOQ is 20 pieces. Mixed batch of different models is acceptable with total quantity no less than 30 pieces.
Q3: Do you provide samples? What's the sample policy?
A3: Yes, we provide samples. Sample fee and sample freight is borne by the buyer. Sample fee will be fully refunded when the bulk order reaches 50 pieces.
Q4: How long is the production lead time?
A4: For stock products, we ship within 3-5 working days; for custom bulk orders, the production cycle is 15-25 working days (subject to order quantity).
Q5: What customization services do you support for electric grills?
A5: We support OEM/ODM services, including logo laser engraving/printing, voltage customization and packaging design (MOQ for customization is 50 pieces).
Q6: What payment methods and terms do you accept?
A6: We accept T/T. 50% deposit in advance to start production, 50% balance paid before shipment.
Q7: What certifications does the electric grill have?
A7: Our electric grills have passed CE, FCC, RoHS certifications, which fully comply with EU and US market import standards, and can smoothly pass customs clearance in mainstream markets.
Q8: What's the warranty policy for the electric grill?
A8: We offer 12-month warranty for quality problems. Warranty does not cover man-made damage, improper operation and unauthorized disassembly.
Q9: What's your factory's production capacity for electric grills?
A9: Our factory specializes in electric grills with a monthly capacity of 1000-1500 units. We can expand production urgently for large orders.
