Q1: How do I know which battery fits my tool? > A: Please match the voltage (e.g., 20V, 40V, 60V) of the battery to your bare machine. All our tools within the same voltage platform share the same battery interface. > *Please ensure that the battery voltage (e.g., 20V, 40V, 60V) matches your bare machine's voltage. All tools under the same voltage platform use the same battery interface.* Q2: What is the difference between a backpack battery and a standard plug-in battery? > A: Backpack batteries offer significantly larger capacity for extended runtime and are worn on the back to reduce arm weight, ideal for long working sessions. > *Backpack batteries have a larger capacity, providing extended runtime, and the backpack design reduces the load on your arms, making them ideal for long, intensive work sessions.* Q3: How should I store the battery when not in use? > A: We recommend storing the battery in a cool, dry place and keeping it charged at around 50% if not used for a long period to prolong its lifespan. > *We recommend storing the battery in a cool, dry place. If it will not be used for an extended period, keep it charged at around 50% to extend its lifespan.*