Q: What can you buy from us?
A: TV Remote, Smart Remote, Voice Remote, Universal Remote, AC Remote, Set-Top Box Remote
Q: What is your Warranty?
A: We provide 1 Year Warranty. And we are online at any time, waiting for your inquiry.
Q: What’s your MOQ?
A: For in-stock products, the MOQ is available from 50 pcs, 500 pcs, or 1,000 pcs, depending on the model.
For customized products, the MOQ is 3,000 pcs. Sample orders are also welcome for product testing and evaluation.
Q: Can we place a sample order first? Free sample?
A: Sample order is always welcome. Several samples can be provided if we have stock. More samples maybe needs sample charges. And you need to pay the Express charges.
Q: Can I print my own logo on your product?
A: OEM & ODM orders are warmly welcome. Our professional technical team is waiting for serving you at any time.
Q: What payment methods do you support?
A: We accept TT transfer, Bank transfer, etc. According to the order amount.
Q: How long can I get my products?
A: For in-stock products, we can arrange shipment within 24 hours after order confirmation. For large-volume orders, the standard production lead time is approximately 15–22 days, depending on the order quantity and customization requirements
Q: How to guarantee the quality of your products?
A: 1) Strict detection during production.
2) Strict sampling inspection on products before shipment and intact product packaging ensured.
Q: If the products broken, what should customers do?
A: If the products broken during the transportation, please contact us. Our salesman will send new products to you, as a supplement to the damaged products.
Q: Are you a trading company or a factory?
A: We are a direct manufacturer, not a trading company. With 15+ years of experience in remote control manufacturing, we offer competitive factory prices, reliable quality, flexible customization, and professional service. Our models cover a wide range of TV, Smart TV, voice, Bluetooth, and universal remote controls.