After-sales Service and Technical Support
Full-cycle electrical after-sales support ensures the safe and stable operation of our switchgears.
24/7
Emergency support availability
1 hr
Critical/emergency response time (remote)
4 hrs
High priority incident response (remote)
How can we help you if you meet problems
We provide a full range of professional after-sales and technical services for medium and high voltage switchgear and electrical complete sets of equipment. Our services cover on-site installation guidance, equipment commissioning, power testing, technical training, regular inspection, preventive maintenance, fault diagnosis and emergency repair, spare parts replacement, as well as equipment upgrading and lifelong technical consultation. With a 24-hour rapid response mechanism and professional engineering team, we actively respond to on-site demands, accurately solve operational and technical problems, minimize equipment downtime, and ensure long-term safe, stable and efficient operation of your power system.
If you need after-sale support with our products, please contact the our sales manager you purchased it from. Our sales manager will assess your situation, pass it on to our technical team, and, following an analysis, provide you with a suitable service solution.You are also welcome to contact us directly by email:[email protected].