Q: Are all pumps RENJIAN self-owned brand?
A: Yes, all finished pumps carry the exclusive RENJIAN brand with no third-party logos. We also supply genuine international famous brand pumps if your tender project has special brand-specified requirements.
Q: Can you customize 400V/50Hz motors for specific markets?
A: Absolutely. 400V/50Hz is our standard default for South Asia & Middle East clients. We also offer 60Hz motor customization for American & Southeast Asian markets to meet regional power grid standards.
Q: Will you adjust pump head for high-altitude working areas?
A: Our technical team recalculates and optimizes pump head parameters using your actual altitude data. This guarantees sufficient and stable water flow output even in low air pressure, high-altitude environments.
Q: Can you provide FAT test report, material & CE certificates?
A: A complete set of official technical documents under the RENJIAN brand will be delivered together with your shipment goods, ensuring full compliance and traceability.
Q: What is your global unified product warranty period?
A: We offer a 24-month worldwide warranty for all RENJIAN pumps. Free replacement spare parts are provided for any non-artificial quality failure problems within the warranty term.
Q: Can you provide one-stop logistics service to Karachi Port?
A: We provide a full export service including factory loading, customs declaration, and sea freight, delivering goods directly to the Karachi Port of Pakistan for your convenience.