General

What industries use Protolabs services?

We serve a variety of industries including medical device, automotive, lighting, aerospace, technology, consumer product, and electronics.

Is a Non-Disclosure Agreement (NDA) required to do business with Dapitem?

An NDA is not necessary to do business with Protolabs. When uploading your CAD model to our site, we employ state-of-the-art encryption and anything you upload is protected by confidentiality obligations. For more information, contact your account representative.

What companies do you work with?

Due to the proprietary and competitive nature of projects we work on, we do not disclose a listing of our customers. However, we do regularly receive permission to share customer success stories.

What is the advantage of working with Protolabs? Why should I choose your company to make my parts?

Our industrial 3D printing, CNC machining, sheet metal fabrication, and injection molding services provide parts made directly from the customer’s 3D CAD model, reducing the likelihood of errors. Proprietary software automates toolpath generation to decrease manufacturing times and reduce costs.

CNC Machining

How does the quoting process work?

Getting an interactive quote will show materials and finishes available, highlight any potential issues with manufacturing your part, and show quick-turn and delivery options available (dependent on your geometry). You’ll see price implications of your material and quantity selections in real time—no need to re-quote. See a sample ProtoQuote here.

What is the typical cost of a sheet metal part at Dapitem?

Prices vary but can start around $100, depending on the complexity of your part geometry and the quantity of parts you need. The best way to estimate your cost is to upload your 3D model to our website to receive a quote within minutes

What is unique about the Dapitem’ process?

Through design and manufacturing automation, Protolabs is able to get quality sheet metal parts in your hands within days.

What are Dapitem’ sheet metal capabilities?

We fabricate functional prototypes and end-use parts in as fast as 3 days.

Sheet Metal

How does the quoting process work?

What is the typical cost of a sheet metal part at Dapitem?

What is unique about the Dapitem’ process?

Through design and manufacturing automation, Protolabs is able to get quality sheet metal parts in your hands within days.

What are Dapitem’ sheet metal capabilities?

We fabricate functional prototypes and end-use parts in as fast as 3 days.

Security & Compliance

What is your process to educate Dapitem employees around security and compliance?

Security is everyone’s responsibility at Dapitem. Our employees are aware of their roles and responsibilities to safeguard data, report incidents, and protect themselves. We provide employee training through the use of monthly newsletters, annual training, phishing campaigns, policy acknowledgements, and interactive training modules through a learning platform. We believe in keeping security at the forefront of everyone’s mind.

What is your security statement?

At Dapitem, we are committed to safeguarding customer data, maintaining compliance, and mitigating risk. Our dedication to cybersecurity is a key part of our business, and we strive to provide customers with a secure environment to interact with our services. We protect Controlled Unclassified Information (CUI) through a comprehensive approach including methods such as encryption, access controls, auditing and logging, and system hardening.

Your data is important to us. We implement industry-standard security measures to achieve protection, confidentiality, integrity, and availability of your data and ours. Protolabs has a dedicated security team to stay ahead of risks and vulnerabilities, employing current best practices and adhering to strict regulations and standards.

Our systems, applications, and infrastructure are regularly assessed and audited to ensure we’re meeting our security goals. We foster a security-aware organization with employee training and maintaining a culture where security is everyone’s responsibility.

How does the quoting process work?

The following are regulations and frameworks we actively adhere to and comply with:

SOX

ITAR

NIST SP 800-171

GDPR

Cyber Essentials

PCI-DSS

FAR/ DFARS

Note: We are preparing for CMMC certification and plan to be certified within the specified timelines.

What data protection measures are in place?

Dapitem implements data protection measures consistent with NIST 800-171. Our customer upload portal is secured with industry-standard measures such as encryption, multi-factor authentication (MFA), file validation, a web application firewall (WAF), and strict access control. We actively monitor for threats and conduct regular penetration tests to prevent unauthorized access, ensuring the confidentiality and integrity of customer uploads are maintained at all times.

How do you respond to any incidents?

We have a dedicated security team, 24/7 monitoring and alerting, anomaly detection, and a documented Incident Response process.

How do you manage potential security vulnerabilities?

We have a documented vulnerability program to manage new and existing vulnerabilities, and we conduct regular scans of our environment. Penetration tests are also conducted regularly by a third party. Remediation is based on criticality. We utilize various tools within our environment to help manage vulnerabilities across our entire footprint, such as an Attack Surface Management (ASM) tool, code analysis, and Extended Detection and Response (XDR).

Do you conduct compliance audits?

We undergo regular internal and external audits, assessments, and penetration tests to maintain compliance.