Multiple Ways to Reach Us
Multiple Ways to Reach Us
Choose the most convenient method to connect with our team of experts
Phone Support
Phone Support
+86 18312587567
Main Support Line
Business Hours:
Monday - Saturday: 9:00 AM - 6:00 PM
Sunday: Emergency Support Only
Email Support
Email Support
Problem Inquiries
Response Time:
General Inquiries: Within 4 hours
Technical Support: Within 2 hours
Urgent Issues: Within 30 minutes
Visit Our Office
Visit Our Office
Headquarter
Address: Room 804, Building 2, No.1 Jiaoping Road, Tangxia Town, Dongguan, Guangdong, China
Manufacturing Base
(Building 5) West side of Guishi North Road, Zhongshan County, Hezhou City, Guangxi Province
Office Hours:
Monday - Saturday: 9:00 AM - 6:00 PM
Appointments recommended
Questions or Consulting
We are committed to excellence in everything we do and look forward to working with you!
Genai group
Genai group
Contact Person: Slash Xu
E-mail: [email protected]
Tel: +86 18312587567
Address: Room 804, Building 2, No.1 Jiaoping Road, Tangxia Town, Dongguan, Guangdong, China
Frequently Asked Questions
Frequently Asked Questions
Find quick answers to common questions about our services and support
How quickly can you respond to technical support requests?
Our technical support team responds to urgent issues within 30 minutes during business hours.
What types of consultation services do you offer?
We offer comprehensive consultation services covering research and development, quality control, project management, marketing support and more.
Do you provide on-site support and training?
Yes, we offer comprehensive on-site support and training to ensure customers receive satisfactory services and high-quality products tailored to their needs.
Our Locations
Our Locations
Visit us at any of our offices or contact your nearest location for personalized support
Headquarter and R&D Center
Headquarter and R&D Center
Address
Room 804, Building 2, No.1 Jiaoping Road
Dongguan City, Guangdong Province, P.C. 523710
Phone
+86 18312587567
Hours
Mon-Sat: 9:00 AM-6:00 PM
Get Directions
Manufacturing Base
Manufacturing Base
Address
(Building 5) West side of Guishi North Road
Zhongshan County, Hezhou City, Guangxi Province, P.C. 524699
Phone
+86 18312587567
Hours
Mon-Sat: 9:00 AM-6:00 PM
Get Directions