Privacy Policy

Last updated: Jan 4, 2026

Lanyon Eco Packaging (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, inquiry forms, emails, and other communication channels.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your personal information.

1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

Information you provide directly

This may include:

• Name

• Email address

• Company name

• Country or region

• Phone number or WhatsApp number

• Product type or project requirements

• Inquiry details, messages, drawings, samples, reference images, or other project-related information you choose to provide

Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referring website

• Cookie and analytics data

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and quotation requests

• Provide product information, specifications, and export support

• Evaluate custom packaging requirements

• Communicate with you about orders, samples, projects, or business cooperation

• Improve our website, products, and customer service

• Maintain website security and prevent misuse

• Comply with applicable legal, regulatory, or business record requirements

We do not use your inquiry information for unrelated purposes.

3. Project Information, Samples, and Drawings

If you provide product drawings, samples, reference images, brand-related packaging details, or custom project information, we use such information only for communication, evaluation, quotation, sample development, production discussion, and related business purposes.

We handle project details, samples, and drawings with confidentiality and do not publicly disclose customer-specific information without permission.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, improve user experience, analyze website traffic, and understand how visitors use our website.

Cookies may help us:

• Keep the website working properly

• Understand page visits and website performance

• Improve website content and layout

• Support basic analytics and marketing performance review

You can adjust your browser settings to refuse or delete cookies. However, some parts of the website may not function properly if cookies are disabled.

5. How We Share Information

We do not sell your personal information.

We may share limited information only when necessary with:

• Website hosting and technical service providers

• Email, communication, or customer support tools

• Analytics or website performance service providers

• Logistics, export, or business service partners when required for a project

• Legal, regulatory, or government authorities when required by law

Service providers are expected to use the information only for the services they provide to us.

6. International Data Transfers

As an international B2B packaging supplier, we may process and store information in different countries or regions, including where our company, website service providers, or business partners operate.

By contacting us or submitting information through our website, you understand that your information may be transferred to and processed outside your country or region, subject to appropriate protection measures where required by applicable law.

7. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, supporting ongoing projects, complying with legal obligations, and resolving disputes.

When information is no longer needed, we may delete, anonymize, or securely retain it according to business and legal requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of your personal information where applicable

To exercise your rights, please contact us using the contact details below.

We may need to verify your identity before processing certain requests.

10. California Privacy Notice

If you are a California resident and applicable law applies to our business, you may have certain rights regarding your personal information, including the right to know, access, correct, delete, and opt out of certain uses of personal information.

We do not sell personal information.

To submit a privacy request, please contact us at the email address listed below.

11. Marketing Communications

If you choose to receive updates from us, we may send you product information, company updates, or packaging-related content.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

Even if you opt out of marketing emails, we may still send necessary business communications related to your inquiries, quotations, orders, or projects.

12. Children’s Privacy

Our website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Lanyon Eco Packaging

Email: [email protected]