What file formats do you accept for design submissions?
We accept a variety of CAD file formats, including STEP, IGES, STL, and SolidWorks files, to ensure compatibility with your design process.
Do you offer design support if my files need adjustments?
Yes, our engineering team provides free DFM (Design for Manufacturability) feedback to optimize your design for production efficiency and quality.
Can you provide material certifications or traceability?
Absolutely, we offer material certifications and full traceability for all raw materials, ensuring compliance with industry standards.
What is your minimum order quantity (MOQ)?
We have no minimum order quantity, making us ideal for both single prototypes and low-volume production runs up to 100,000 parts.
Do you ship internationally, and what are the shipping options?
Yes, we ship globally with flexible shipping options, including air, sea, and express delivery, tailored to your timeline and budget.
What surface finishing options do you provide?
We offer a range of surface finishing options, including anodizing, powder coating, polishing, and sandblasting, to enhance durability and aesthetics.
How do you ensure confidentiality for my designs?
We prioritize confidentiality and can sign NDAs (Non-Disclosure Agreements) to protect your intellectual property throughout the collaboration.
What is the typical lead time for a quote?
We provide a detailed quote within 24-48 hours after receiving your design files and project requirements.
Do you offer post-production support or assembly services?
Yes, we provide post-production support, including assembly, packaging, and quality checks, to ensure your parts are ready for immediate use.
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