1. What materials are used in this plush toy?

This adorable monster plush is made from high-quality, ultra-soft fluffy fabric combined with a durable PP cotton filling. It is designed to be skin-friendly, non-toxic, and safe for cuddling.

2. Is this product safe for children?

While the materials are non-toxic, please note that this item contains small parts (eyes/nose). It is recommended for ages 3 and up. Adult supervision is advised for younger children to prevent accidental swallowing.

3. How do I clean and maintain it?

To keep your plush looking fresh, we recommend spot cleaning with a damp cloth and mild detergent. For a deeper clean, gentle hand washing is suitable. Please air dry in the shade; avoid direct sunlight and harsh wringing to preserve its fluffiness.

4. What are the available sizes?

Currently, we offer this design in two sizes: Small (approx. 8 inches) and Medium (approx. 12 inches). Please check the specific size details in the product variant options before purchasing.

5. Is this item suitable for gifting?

Absolutely! Its unique and cute design makes it a perfect gift for birthdays, Valentine's Day, Halloween, Christmas, or as a cozy companion for loved ones. It can also be a lovely addition to your own desk or bed decor.

6. How long does shipping take?

We usually process orders within 1–3 business days. Standard international shipping takes approximately 7–15 business days, depending on your location. Once shipped, you will receive a tracking number via email.

7. What if I receive a damaged or defective item?

We apologize for any inconvenience. If you receive a damaged item, please contact our customer service team within 7 days of receiving your package. Include a photo of the damage, and we will arrange a free replacement or refund for you.

8. Can I return or exchange the product?

Yes, we accept returns or exchanges within 30 days of delivery, provided the item is in its original condition with tags attached. Please contact us to initiate the return process.

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