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We are committed to excellence in everything we do and look forward to working with you!

Tangshan Jiachen Supply Chain Co., Ltd.

Tel: +86-18131581782

Add: Room 203, Northeast Asia International Entrepreneurship Center, High tech Zone, Tangshan City, Hebei Province, China

FAQ

Answers to Frequently Asked Questions (FAQs)

What are your core strengths？

One stop food machinery supply chain integration service provider, equipped with baking production lines and a full range of meat processing equipment, supporting single machine procurement and whole line customization; We can customize solutions based on customer production capacity, workshop conditions, and local regulations, and the equipment is equipped with export compliance certification; Relying on the logistics advantages of Tangshan Port, our products are stably exported to 76 countries, simplifying cross-border procurement processes and reducing procurement costs; At the same time, we provide a 36 month extended warranty, 24-hour remote troubleshooting, and full cycle technical and spare parts services to provide stable and reliable equipment and delivery guarantees for global food processing customers.

What does your after-sales service include?

We provide full-life-cycle after-sales service. We offer free equipment selection and layout planning as well as export documents in the pre-sales stage, and all machines are fully tested before delivery. Remote commissioning guidance is available, and our engineers can conduct on-site installation, commissioning and operator training for large complete lines. We provide 24-hour remote troubleshooting and a 36-month extended warranty. Free technical support and spare parts are offered for non-human damage within the warranty period. Original spare parts remain available after warranty, shipped to 76 countries via Tangshan Port. We also provide regular follow-up, production line modification and capacity expansion services.

What are your technological innovations?

We keep iterating the processing technology of bakery and meat processing equipment. Following global food hygiene and automation requirements, we optimize machine structure and electric control systems, improve food-grade sealing, cleaning and safety protection designs. We enhance cutting accuracy, dough mixing performance and energy efficiency, and develop modular solutions for customized production lines to meet different international standards, helping customers achieve standardized and high-efficiency food production.

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