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Contact Us | Clothing & Bags Company

FAQ

What material is your ladies' handbag made of? Is it easy to wear in daily use?

We mainly use the first layer of cowhide, the second layer of cowhide /PU composite and high-density canvas and polyester fabrics. According to the series, the leather series is soft to the touch and forms a natural luster with use, which is suitable for commuting and formal occasions; PU and canvas series are light, easy to take care of and splash-proof, suitable for daily leisure. All bags are reinforced in hardware (zipper, lock, shoulder strap buckle) and sewing lines. Good wear resistance under normal daily use; The leather needs to avoid long-term exposure to rain and sun, and the canvas /PU can be lightly cleaned with a wet cloth. The product pages are marked with specific materials and nursing suggestions, which can be checked before placing an order.

How to choose the size? Can you hold your mobile phone, wallet and daily necessities? Can it be used as a commuter bag?

We are divided into three categories according to the usage scenarios: small/mini bags (about 20-24cm) can hold mobile phones, card bags, lipsticks and keys, which are suitable for dating and traveling lightly; Medium-sized handbags (about 26–32cm) can accommodate long wallets, mobile phones, cosmetic bags and folding umbrellas, and are the main models for commuting and daily life. Large tote bag (over 33cm) can hold A4 files, 13-inch notebooks and water cups, which is suitable for commuting to work and short trips. Each product page is marked with the measured internal dimensions and the indication of the items that can be accommodated. It is recommended to choose according to the items you carry daily. If you need to install a notebook computer, please give priority to the Tote model marked "Notebook Placeable".

What if the logistics has not been updated/the parcel shows the receipt but has not received/sent the wrong goods?

If the logistics track has not been updated for more than 3 working days, please contact the carrier for verification first, and tell us the order number at the same time, and the customer service will assist in launching an inquiry to the logistics company. If the package shows "signed" but you haven't received it, please confirm whether it is collected by your family, front desk or courier, and contact the dispatcher to verify; After confirming the loss, we will start the replacement or refund process for you within 1-2 working days. If the received goods are not in conformity with the order (wrong style, color and quantity), please take photos and contact customer service within 48 hours after signing, and arrange a replacement or refund after verification.

Comprehensive Logistics Solutions
Extensive Global Network
Expertise in Customs Clearance
Comprehensive Logistics Solutions
Offers end-to-end services encompassing ocean freight, air freight, land transportation, and multimodal solutions, which include booking management, drayage, customs clearance, warehousing, and distribution. This ensures a seamless logistics experience for clients.
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