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Fortis commercial trailer application and global customer support

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Contact Fortis

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Bring us the challenge.
Let us define the next step.

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Whether you need product guidance, an OEM manufacturing partner, distribution support or technical assistance, start with the application. Our team will help route the conversation to the right people.

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Start an inquiry →Choose a contact path

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PRODUCTOEMPARTNERSHIPSUPPORT

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How Can We Help?

Choose the conversation.
We will route the expertise.

Select the path closest to your need. You can provide more detail in the inquiry workspace below.

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Product Selection

Match load, mounting, environment and duty cycle with an appropriate product direction.

Products / Applications / QuotationsRequest product guidance →

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OEM & Manufacturing

Discuss configured products, custom requirements, validation and repeat production.

OEM / Engineering / ManufacturingStart an OEM discussion →

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Distribution & Partnership

Explore market cooperation, regional distribution and long-term strategic opportunities.

Distribution / Market / CooperationDiscuss a partnership →

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Technical Support

Ask about installation, documentation, maintenance, service parts or product use.

Documentation / Service / SupportRequest technical support →

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Inquiry Workspace

Tell us enough to
start productively.

A clear first message helps us connect your request with the right commercial, engineering or service team.

01ApplicationWhat equipment or operating situation is involved?

02RequirementWhat problem, specification or business need should be addressed?

03ContextInclude target market, volume, timing or existing product information.

ISO 9001100+ MarketsGlobal Support

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', ' Name', ' Mail *', ' Telephone', ' Project', ' Remarks', '

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A BETTER FIRST CONVERSATIONUseful context helps move the project forward.

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What to Prepare

Details that help us
respond with direction.

You do not need a finished specification. Share whatever is already known, and identify what still needs to be resolved.

Product or applicationEquipment type, use scenario and current solution.
Technical conditionsLoad, travel, mounting, environment and duty cycle.
Commercial contextTarget market, estimated volume and desired timing.
Reference materialDrawings, photos, specifications or existing part information.

Prepare a detailed inquiry →Review application guidance

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What Happens Next

A clear response path.
No unnecessary handoffs.

Every request is different, but the first stages follow a consistent pattern designed to clarify ownership and next actions.

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Review

We check the inquiry topic, available information and the team best positioned to respond.

Clarify

We identify missing application, technical or commercial details needed for a useful discussion.

Connect

The request moves to the appropriate sales, engineering, manufacturing or support owner.

Define

Together we establish the next action, such as selection, quotation, sample review or technical evaluation.

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TIME-SENSITIVE REQUIREMENT?Include the required decision or delivery timing in your message.

Add project timing →

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Fortis global service and partner network

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Global Coordination

International reach.
Application-level attention.

Our global approach connects market understanding, product knowledge and operational coordination. Share your location so the inquiry can be considered in the right regional and commercial context.

Contact our global team →View regional coverage

AMERICASCommercial and application supportNorth and South American markets

EUROPEPartner and distribution coordinationEuropean markets and regional programs

ASIA-PACIFICManufacturing and market collaborationAsia-Pacific customers and partners

MIDDLE EAST & AFRICAProject and channel developmentEmerging and established regional markets

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Contact FAQ

Before you
send the inquiry.

These answers explain how to prepare the first conversation. Product-specific questions should still be submitted through the inquiry workspace.

Ask another question →

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Yes. Include the equipment type, expected load, mounting conditions, environment and how often the product will be operated.

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Share available drawings, target specifications, application photos, annual volume, validation requirements and desired timing. Early-stage concepts are also welcome.

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Application requirements can be evaluated against standard platforms, configured options and custom-development paths. Feasibility depends on technical and commercial context.

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Select Technical Support and identify the product model, document type and intended use. Include photos or labels where model identification is uncertain.

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Yes. Select Distribution and Partnership, then describe your market coverage, customer base, relevant product categories and proposed cooperation model.

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Start the Conversation

One clear inquiry can
open the right next step.

Tell us what you are building, sourcing, supporting or planning. We will help direct the conversation.

Contact Fortis →

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img{height:500px;}.fc-global__lead .fc-eyebrow{grid-column:auto;width:max-content;margin-bottom:-20px;}.fc-faq-intro{position:relative;top:auto;}.fc-footer__grid{grid-template-columns:repeat(2,minmax(0,1fr));}.fc-footer__brand{grid-column:1/-1;}}', '@media (max-width:560px){.fc-wrap{padding-left:20px;padding-right:20px;}.fc-section,.fc-inquiry,.fc-global{padding:72px 0;}.fc-hero{padding:112px 0 104px;}.fc-hero__content>p{font-size:16px;}.fc-actions,.fc-inline-actions{align-items:stretch;flex-direction:column;}.fc-btn{width:100%;}.fc-hero__rail{left:20px;right:auto;bottom:22px;}.fc-hero__rail i{width:10px;}.fc-paths,.fc-fields,.fc-response,.fc-regions{grid-template-columns:1fr;}.fc-path{min-height:315px;}.fc-form__header,.fc-form__footer{align-items:stretch;flex-direction:column;}.fc-form__footer button{width:100%;}.fc-prepare__visual img{height:350px;}.fc-prepare li{grid-template-columns:1fr;gap:4px;}.fc-contact-band{align-items:stretch;flex-direction:column;padding:24px 20px;}.fc-footer{padding-top:65px;}.fc-footer__grid{grid-template-columns:1fr;gap:34px;}.fc-footer__brand{grid-column:auto;}.fc-footer__bottom{align-items:flex-start;flex-direction:column;}.fc-footer__bottom div{flex-wrap:wrap;}}', '@media (prefers-reduced-motion:reduce){.fc-reveal{opacity:1;transform:none;transition:none;}.fc-page *{scroll-behavior:auto !important;transition-duration:.01ms !important;}}', '', ].join(''); function injectStyle() { if (document.getElementById(STYLE_ID)) return; var style = document.createElement('style'); style.id = STYLE_ID; style.appendChild(document.createTextNode(CSS_TEMPLATE)); document.head.appendChild(style); } function neutralizeHost(el) { var values = {'background':'transparent','background-color':'transparent','background-image':'none','border':'none','border-radius':'0','box-shadow':'none','width':'100%','max-width':'100%','min-width':'0','height':'0','min-height':'0','max-height':'0','padding':'0','margin':'0','overflow':'hidden','display':'block'}; var key; for (key in values) el.style.setProperty(key, values[key], 'important'); } function editorBlocked(context) { var href = ''; try { href = window.top.location.href; } catch (e0) { try { href = window.location.href; } catch (e1) {} } if (context && context.isPreview === true) return false; return !!((context && context.isEditor === true) || /\/site\/editor/i.test(href)); } function syncScrollerTop(scroller) { var nav = null, bottom = 0; try { nav = document.querySelector('.nav5-content-page') || document.querySelector('[class*="-content-page"]'); if (nav) bottom = nav.getBoundingClientRect().bottom; if (bottom > 0 && bottom < 300) scroller.style.setProperty('top', Math.round(bottom) + 'px', 'important'); } catch (e) {} } function initImageFallbacks(root) { var images = root.querySelectorAll('img[data-fallback]'), i; function useFallback() { var fallback = this.getAttribute('data-fallback'); if (!fallback || this.getAttribute('data-fallback-used') === '1') return; this.setAttribute('data-fallback-used', '1'); this.src = fallback; } for (i = 0; i < images.length; i++) { images[i].addEventListener('error', useFallback); if (images[i].complete && !images[i].naturalWidth) useFallback.call(images[i]); } } function initLinks(root, scroller) { root.addEventListener('click', function (event) { var node = event.target; while (node && node !== root && node.tagName !== 'A') node = node.parentNode; if (!node || node === root || node.tagName !== 'A') return; var raw = node.getAttribute('href') || ''; if (!raw) return; if (raw.charAt(0) === '#') { var target = root.querySelector(raw); if (!target) return; event.preventDefault(); var selected = node.getAttribute('data-inquiry'); if (selected) { var project = root.querySelector('#fc-inquiry-form input[name="project"]'); if (project) project.value = selected; } var sr = scroller.getBoundingClientRect(); var tr = target.getBoundingClientRect(); scroller.scrollTop = scroller.scrollTop + tr.top - sr.top; return; } if (node.getAttribute('target') === '_blank') return; event.preventDefault(); try { window.top.location.href = node.href; } catch (e0) { try { window.location.href = node.href; } catch (e1) {} } }, true); } function findNativeForm() { var container = document.getElementById('Form1_f8003e8213924d6f8add75d895ebf2f5'); if (!container) return null; return { container:container, name:container.querySelector('#contact_name'), email:container.querySelector('#contact_mail'), telephone:container.querySelector('#contact_telephone'), project:container.querySelector('#contact_custom_EP49WPOp'), remarks:container.querySelector('#contact_remarks'), button:container.querySelector('#Button1') }; } function setReactValue(element, value) { if (!element) return false; var proto = element.tagName === 'TEXTAREA' ? window.HTMLTextAreaElement.prototype : window.HTMLInputElement.prototype; var descriptor = Object.getOwnPropertyDescriptor(proto, 'value'); if (!descriptor || !descriptor.set) return false; descriptor.set.call(element, value); element.dispatchEvent(new Event('input', {bubbles:true})); element.dispatchEvent(new Event('change', {bubbles:true})); return true; } function initInquiry(root) { var box = root.querySelector('#fc-inquiry-form'); if (!box) return; var button = box.querySelector('#fc-inquiry-submit'), status = box.querySelector('.fc-form__status'); if (!button || !status) return; button.addEventListener('click', function () { var name = box.querySelector('[name="name"]'), email = box.querySelector('[name="email"]'), telephone = box.querySelector('[name="telephone"]'), project = box.querySelector('[name="project"]'), remarks = box.querySelector('[name="remarks"]'); var error = ''; if (!email || !/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(email.value)) error = 'Please enter a valid email address.'; status.style.display = 'block'; if (error) { status.textContent = error; status.style.color = '#c95018'; if (email) email.focus(); return; } var nativeForm = findNativeForm(); if (!nativeForm || !nativeForm.name || !nativeForm.email || !nativeForm.telephone || !nativeForm.project || !nativeForm.remarks || !nativeForm.button) { status.textContent = 'The secure submission form is not ready. Please refresh the page and try again.'; status.style.color = '#c95018'; return; } button.disabled = true; button.setAttribute('aria-busy', 'true'); status.textContent = 'Submitting your inquiry...'; status.style.color = '#245f9e'; var synced = setReactValue(nativeForm.name, name ? name.value : '') && setReactValue(nativeForm.email, email.value) && setReactValue(nativeForm.telephone, telephone ? telephone.value : '') && setReactValue(nativeForm.project, project ? project.value : '') && setReactValue(nativeForm.remarks, remarks ? remarks.value : ''); if (!synced) { button.disabled = false; button.removeAttribute('aria-busy'); status.textContent = 'We could not prepare the secure form. Please refresh the page and try again.'; status.style.color = '#c95018'; return; } setTimeout(function () { try { nativeForm.button.click(); status.textContent = 'Your inquiry is being securely submitted. Please do not close this page.'; status.style.color = '#245f9e'; } catch (e) { button.disabled = false; button.removeAttribute('aria-busy'); status.textContent = 'Submission could not be started. Please refresh the page and try again.'; status.style.color = '#c95018'; } }, 80); setTimeout(function () { if (document.body.contains(button)) { button.disabled = false; button.removeAttribute('aria-busy'); } }, 5000); }); } function initNewsletter(root) { var box = root.querySelector('#fc-newsletter'); if (!box) return; var input = box.querySelector('input'), button = box.querySelector('button'), status = box.querySelector('small'); if (!input || !button || !status) return; button.addEventListener('click', function () { if (!/^[^\s@]+@[^\s@]+\.[^\s@]+$/.test(input.value)) { status.textContent = 'Please enter a valid email address.'; status.style.display = 'block'; return; } status.textContent = 'Email validated. Connect this field to the Waimaotong system form before publishing.'; status.style.display = 'block'; status.style.color = '#3f7db8'; }); } function initFaq(root) { var buttons = root.querySelectorAll('.fc-faq__item>button'), i; for (i = 0; i < buttons.length; i++) { buttons[i].addEventListener('click', function () { var item = this.parentNode, open = item.classList.contains('is-open'), all = root.querySelectorAll('.fc-faq__item'), j; for (j = 0; j < all.length; j++) all[j].classList.remove('is-open'); if (!open) item.classList.add('is-open'); }); } } function initReveal(root) { var items = root.querySelectorAll('.fc-reveal'), i; if (!window.IntersectionObserver) { for (i = 0; i < items.length; i++) items[i].classList.add('is-visible'); return null; } var observer = new IntersectionObserver(function (entries) { var j; for (j = 0; j < entries.length; j++) { if (entries[j].isIntersecting) { entries[j].target.classList.add('is-visible'); observer.unobserve(entries[j].target); } } }, {root:null,rootMargin:'0px 0px -8% 0px',threshold:0.08}); for (i = 0; i < items.length; i++) observer.observe(items[i]); return observer; } var config = { onMount: function (context) { try { if (editorBlocked(context)) return; injectStyle(); var old = document.getElementById(SCROLLER_ID); if (old && old.parentNode) old.parentNode.removeChild(old); var scroller = document.createElement('div'); scroller.id = SCROLLER_ID; scroller.style.cssText = 'opacity:0;transition:opacity .4s ease;'; scroller.innerHTML = HTML_TEMPLATE; document.body.appendChild(scroller); initImageFallbacks(scroller); var host = document.getElementById(context.id); if (host) neutralizeHost(host); syncScrollerTop(scroller); var onResize = function () { syncScrollerTop(scroller); }; window.addEventListener('resize', onResize); config._resize = onResize; config._observer = initReveal(scroller); initLinks(scroller.querySelector('.fc-page'), scroller); initInquiry(scroller); initNewsletter(scroller); initFaq(scroller); void scroller.offsetHeight; var reveal = function () { scroller.style.opacity = '1'; }; if (window.requestAnimationFrame) window.requestAnimationFrame(reveal); else setTimeout(reveal, 16); } catch (e) { if (window && window.console) window.console.warn('[Fortis Contact onMount]', e); } }, onUnmount: function () { try { if (config._observer) config._observer.disconnect(); if (config._resize) window.removeEventListener('resize', config._resize); var scroller = document.getElementById(SCROLLER_ID); if (scroller && scroller.parentNode) scroller.parentNode.removeChild(scroller); var style = document.getElementById(STYLE_ID); if (style && style.parentNode) style.parentNode.removeChild(style); config._observer = null; config._resize = null; } catch (e) {} } }; return config; }

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Product Selection

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Distribution & Partnership

Technical Support

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Details that help usrespond with direction.

A clear response path.No unnecessary handoffs.

Review

Clarify

Connect

Define

International reach.Application-level attention.

Before yousend the inquiry.

One clear inquiry canopen the right next step.

Bring us the challenge.
Let us define the next step.

Choose the conversation.
We will route the expertise.

Tell us enough to
start productively.

Details that help us
respond with direction.

A clear response path.
No unnecessary handoffs.

International reach.
Application-level attention.

Before you
send the inquiry.

One clear inquiry can
open the right next step.